Erika Kezhia Josephine, Nicholas Ronald Parris and Rawi Diwangkara Harrianto 2024. Two-Way Symmetrical Model in Enhancing Inclusivity: A Case Study of Sunyi Coffee. COMMENTATE: Journal of Communication Management. 5, 2 (Dec. 2024), 86–99. DOI:https://doi.org/10.37535/103005220242.