CIPUTRA, W.; PRASETYA, W. Analisis Pengaruh E-Service Quality, Perceived Value Terhadap Customer Satisfaction, Trust, dan Customer Behavioral Intention: Survei pada Customer Toko Online www.blibli.com. COMMENTATE: Journal of Communication Management, [S. l.], v. 1, n. 2, p. 109–128, 2020. DOI: 10.37535/103001220201. Disponível em: https://journal.lspr.edu/index.php/commentate/article/view/193. Acesso em: 4 dec. 2024.