Experience, Knowledge, and Risk Perception Among Adventure Tourism Workers in Yogyakarta
DOI:
https://doi.org/10.37535/104006120265Keywords:
adventure tourism, cognitive bias, complacency, occupational health and safety, safety riskAbstract
This study examined occupational health and safety (OHS) risk perception and its influencing factors among adventure tourism workers in Yogyakarta, Indonesia. A cross-sectional, quantitative design was used with data collected via self-administered online questionnaire from 114 workers aged 17 to 58 years. Non-parametric tests were applied: Spearman's Rho, Kendall's Tau, Mann-Whitney U, and Kruskal-Wallis H. Workers rated most hazards at the "Medium Risk" level, though organizational failures and external conditions received consistent "High Risk" ratings. Contrary to expectations, education, work experience, and OHS knowledge all showed negative correlations with risk perception, indicating that familiarity with the job may foster complacency rather than heightened vigilance. Work-related stress and prior injury history, by contrast, correlated positively with risk perception. These findings suggest that experienced workers may develop overconfidence that dulls their sensitivity to occupational hazard. Knowledge-based training alone does not appear sufficient to counter this tendency. The study argues for OHS programs that target risk perception recalibration through experiential methods, and urges management to treat equipment quality and organizational preparedness as priority concerns.
References
Ávila-Gutiérrez, M. J., Miranda, S. S. d., & Aguayo-González, F. (2022). Occupational Safety and Health 5.0—A Model for Multilevel Strategic Deployment Aligned with the Sustainable Development Goals of Agenda 2030. Sustainability, 14(11), 6741. https://doi.org/10.3390/su14116741
Aytekin, E., Zorlu, Ö., Çamdibi, S., & Balta, S. (2025). The Effect of Occupational Accidents and Diseases among the Tourist Guides on their Intention to Quit. Abant Sosyal Bilimler Dergisi, 25(2), 764-778. https://doi.org/10.11616/asbi.1658308
Bentley, T., Meyer, D., Page, S., & Chalmers, D. (2001). Recreational tourism injuries among visitors to New Zealand: An exploratory analysis using hospital discharge data. Tourism Management, 22(4), 373-381. https://doi.org/10.1016/S0261-5177(00)00063-7
Burke, M. J., Sarpy, S. A., Smith-Crowe, K., Chan-Serafin, S., Salvador, R. O., & Islam, G. (2006). Relative Effectiveness of Worker Safety and Health Training Methods. American Journal of Public Health, 96(2), 315-324. https://doi.org/10.2105/AJPH.2004.059840
Carrillo, B., Barbieri, C., Knollenberg, W., & Edwards, M. B. (2020). The stress from my tour leading job: Differences between genders. Journal of Hospitality and Tourism Management, 44, 211-214. https://doi.org/10.1016/j.jhtm.2020.06.013
Daryana, A. P., & Angriani, F. (2025). Human Capital as Experience Designers: Reframing Service Management in the F&B Industry Lake Toba Tourism Ecosystem. Journal of Research on Business and Tourism, 5(2), 128-145. https://doi.org/10.37535/104005220254
Dinno, A. (2024). Package 'dunn.test': Dunn's test of multiple comparisons using rank sums (Version 1.3.6) [R package manual]. Comprehensive R Archive Network (CRAN). https://CRAN.R-project.org/package=dunn.test
Field, A. (2018). Discovering statistics using IBM SPSS statistics (5th ed.). SAGE Publications.
Ghimire, S., Mishra, A. K., & Bhaumik, A. (2023). Association Between Socio-Dynamic and Other Individuals Characteristics on Perceptions of Occupational Safety Among Workers in Kathmandu, Nepal. The Malaysian Journal of Nursing, 14(04), 21-34. https://doi.org/10.31674/mjn.2023.v14i04.003
Hakim., A. R., Mora, L., Leometa, C. H., Dimala, C. P. (2024). Psychometric Properties of The Perceived Stress Scale (PSS-10) In Indonesian Version. JP3I (Jurnal Pengukuran Psikologi dan Pendidikan Indonesia), 13(2), 117-129. https://doi.org/10.15408/jp3i.v13i2.35482
Hansen, M., Rogers, D., Fyall, A., Spyriadis, T., & Brander-Brown, J. (2019). Collaborative industry risk management in adventure tourism: A case study of the US aerial adventure industry. Journal of Outdoor Recreation and Tourism, 28, 100218. https://doi.org/10.1016/j.jort.2019.03.008
Jafari, M. J., Saghi, F., Alizadeh, E., & Zayeri, F. (2019). Relationship Between Risk Perception and Occupational Accidents: A Study Among Foundry Workers. Journal of Egyptian Public Health Association, 94, 24. https://doi.org/10.1186/s42506-019-0025-6
Jenkins, I. S. (2019). Adventure Tourism and Outdoor Activities Management: A 21st Century Toolkit. CAB International.
Kementerian Ketenagakerjaan Republik Indonesia. (2024). Keputusan Menteri Ketenagakerjaan Republik Indonesia Nomor 57 Tahun 2024 tentang Penetapan Standar Kompetensi Kerja Nasional Indonesia Kategori Aktivitas Penyewaan dan Sewa Guna Usaha Tanpa Hak Opsi, Ketenagakerjaan, Agen Perjalanan dan Penunjang Usaha Lainnya Golongan Pokok Aktivitas Agen Perjalanan, Penyelenggara Tur dan Jasa Reservasi Lainnya Bidang Jasa Pramuwisata. Jaringan Dokumentasi dan Informasi Hukum Kementerian Ketenagakerjaan. https://jdih.kemnaker.go.id/peraturan/detail/2464/keputusan-menaker-nomor-57-tahun-2024
Kruger, J., & Dunning, D. (1999). Unskilled and unaware of it: How difficulties in recognizing one's own incompetence lead to inflated self-assessments. Journal of Personality and Social Psychology, 77(6), 1121-1134. https://doi.org/10.1037/0022-3514.77.6.1121
Kumar, R. (2019). Research Methodology, A Step-by-Step Guide for Beginners (5th ed.). SAGE Publishing.
Liu, H., Li, J., Li, H., He, L., Mao, P., & Yuan, J. (2021). Risk Perception and Coping Behavior of Construction Workers on Occupational Health Risks—A Case Study of Nanjing, China. International Journal of Environmental Research and Public Health, 18(13), 7040. https://doi.org/10.3390/ijerph18137040
Loewenstein, G. F., Weber, E. U., Hsee, C. K., & Welch, N. (2001). Risk as feelings. Psychological Bulletin, 127(2), 267-286. https://doi.org/10.1037/0033-2909.127.2.267
Lwanga, S. K., & Lemeshow, S. (1991). Sample Size Determination in Health Studies, A Practical Manual. WHO.
Magalhães, L. (2023). Dampak Pembangunan Pariwisata Terhadap Pertumbuhan Ekonomi Daerah (Studi Pembangunan Pariwisata Di Kabupaten Jombang). Journal of Regional Economics Indonesia, 3(2), 71-86. https://doi.org/10.26905/jrei.v3i2.8899
Méndez-Maturrano, Á. N., Perales-San-Miguel, J. L., & Alarco, J. J. (2023). Occupational risk perception and its associated factors among nurses and physicians in Peruvian health facilities. Revista Brasileira de Medicina Do Trabalho, 21(3), e2021928. https://doi.org/10.47626/1679-4435-2021-928
Morgan, D. (2024). Adventure Tourism. In J. Jafari & H. Xiao (Eds.), Encyclopedia of Tourism (pp. 12-13). Springer Cham. https://doi.org/10.1007/978-3-030-74923-1
Mufidah, L., & Tejamaya, M. (2019). Analysis of occupational safety and health risk perception of elementary school employees in Depok City, Indonesia. Indian Journal of Public Health Research and Development, 10(5), 1368-1373. https://doi.org/10.5958/0976-5506.2019.01121.5
Muhtasom, A., Arief, A., & Royanow, A. F. (2025). Health Protocol Compliance by Staff and Guests as Sustainable Behavior in Star Hotels of South Sulawesi. Pusaka : Journal of Tourism, Hospitality, Travel and Business Event, 7(2), 427-440. https://doi.org/10.33649/pusaka.v6i2.608
Nopiyani, N. M. S., Januraga, P. P., Wirawan, I. M. A., & Bakta, I. M. Comprehensive Travel Health Education for Tour Guides: Protocol for an Exploratory Sequential Mixed Methods Research. JMIR Research Protocols, 11(5), e33840. https://doi.org/10.2196/33840
Nurainina, F., & Asmara, K. (2022). Jumlah Wisatawan, Jumlah Hotel, dan Jumlah Objek Wisata terhadap Pendapatan Asli Daerah Kabupaten Tuban. Jurnal Ekobistek, 11(3), 252-257. https://doi.org/10.35134/ekobistek.v11i3.364
Oentoro, K., & Wiyatiningsih. (2022). Evaluasi Kegiatan Gowes Van Jogja sebagai Upaya Promosi Kampung Wisata Kota Yogyakarta. Sendimas 2026 - Seminar Nasional Pengabdian Kepada Masyarakat, 6(1), 424-430. https://doi.org/10.21460/sendimasvi2021.v6i1.5
Pallant, J. (2020). SPSS Survival Manual (7th ed.). Routledge. https://doi.org/10.4324/9781003117452
Pennycook, G., Ross, R. M., Koehler, D. J., & Fugelsang, J. A. (2017). Dunning–Kruger effects in reasoning: Theoretical implications of the failure to recognize incompetence. Psychonomic Bulletin & Review, 24, 1774-1784. https://doi.org/10.3758/s13423-017-1242-7
Raharjo, A., Mauludi, A. A., Ariyanto, J., & Jannah, F. (2025). Pelatihan Keselamatan pada Pekerjaan di Kampung Kalibumi, Nabire, Papua Tengah. Jurnal Pengabdian Kepada Masyarakat Patikala, 4(4), 1207-1216. https://doi.org/10.51574/patikala.v4i4.3080
Slovic, P. (2013). The Feeling of Risk: New Perspectives on Risk Perception. Taylor & Francis.
Sukismanto, Suwarto, Kadaryati, S., & Prasetyaningrum, Y. I. (2023). Kebutuhan Pembinaan Keselamatan dan Kesehatan Kerja (K3) Pada Pos Upaya Kesehatan Kerja (Pos UKK) Bagi Pekerja Pada Pekerjaan Sektor Informal. Jurnal Bidang Ilmu Kesehatan, 13(1), 12-23. https://doi.org/10.52643/jbik.v13i1.2948
Suryani, D. A. (2024). Pendampingan Kelompok Usaha Dalam Pengembangan Keunikan Produk Di Desa Wisata Cibuk Kidul Sleman. BEMAS: Jurnal Bermasyarakat, 4(2), 244-256. https://doi.org/10.37373/bemas.v4i2.762
Torres, E. N., & Zhang, T. (2021). The impact of wearable devices on employee wellness programs: A study of hotel industry workers. International Journal of Hospitality Management, 93, 102769. https://doi.org/10.1016/j.ijhm.2020.102769
Useche, S. A., Montoro, L., Alonso, F., & Pastor, J. C. (2019). Psychosocial Work Factors, Job Stress and Strain at the Wheel: Validation of the Copenhagen Psychosocial Questionnaire (COPSOQ) in Professional Drivers. Frontiers in Psychology, 10. https://doi.org/10.3389/fpsyg.2019.01531
Vaziri, M. H., Ghiami, M., Gholamnia, R., Saeedi, R., & Motalebi, M. (2020). Investigating the Relationship between Risk Perception, Resources and Rate Occupational Stress with Occupational Accidents in one of the Guilan steel industries. Iran Occupational Health, 17(1), 1109-1121.
Xiong, A., Hu, R., Xu, N., Huang, D., Fan, H., & Zhang, Y. (2025). Research on the Influence of Anxiety Psychology on Unsafe Behavior Among Construction Workers. Applied Sciences, 15(10), 5735. https://doi.org/10.3390/app15105735
Yazdi, M. (2025). Confidence Versus Competence: The Role of the Dunning-Kruger Effect in Workplace Safety. In M. Yazdi (Ed.), Safety-Centric Operations Research: Innovations and Integrative Approaches (pp. 73-89). Springer Cham. https://doi.org/10.1007/978-3-031-82934-5










